'Terms & Conditions'
Welcome to the Glamour247.com website Terms
and Conditions for use. These Terms and Conditions apply to the use of this
Website and by accessing this Website and/or placing an order you agree to be
bound by the Terms and Conditions set out below. If you do not agree to be bound
by these Terms and Conditions you may not use or access this Website.
Before you place an order, if you have any
questions relating to these terms and conditions please contact our Customer
Service Representative by e-mail at info@glamour247.com.
Definitions
"Conditions " means these Terms and Conditions
and the Special Conditions; " Product " means a product displayed for sale on
the Website; " Product Description " means that part of the Website where
certain Terms and Conditions in respect of the individual Product are provided;
" Special Conditions " means the Terms and Conditions in the Product
Description; " Users " means the users of the Website collectively; " Personal
Information " means the details provided by you on registration; " We/us " means
Glamour2Go Limited and Glamour 24/7 LLC; " Website " means the website located
at www.glamour247.com or any subsequent URL which may replace it; "Cookies "
means small text files which our Website places on your computer's hard drive to
store information about your shopping session and to identify your computer; "
United Kingdom " means England, Wales, Scotland, Northern Ireland and the
Channel Islands and " You " means a user of this Website.
Use of the website
Access
You are provided with access to this Website
in accordance with these Conditions and any orders placed by you must be placed
strictly in accordance with these Conditions.
Registration
You warrant that:
•
The Personal Information which you are required to provide when you
register as a customer is true, accurate, current and complete in all respects;
and
•
You will notify us immediately of any changes to the Personal Information
by contacting our Customer Service Representatives by e-mail at
info@glamour247.com
You agree not to impersonate any other person
or entity or to use a false name or a name that you are not authorised to use.
Privacy policy
We will treat all your Personal Information as
confidential (although we reserve the right to disclose this information in the
circumstances set out below). We will keep it on a secure server and we will
fully comply with all applicable UK Data Protection and consumer legislation
from time to time in place.
When you shop on this Website, we will ask you
to input and will collect Personal Information from you such as your name,
e-mail address, billing address, delivery address, telephone number, product
selections, credit card or other payment information and a password. We may also
collect, and our third party providers of advertisements and content may
collect, information about where you are on the internet (e.g. the URL you came
from, IP address, domain types like .co.uk and .com), your browser type, the
country and telephone area code where your computer is located, the pages of our
website that were viewed during your visit, the advertisements you clicked on,
and any search terms that you entered on our website (" User Information "). We
may collect this information even if you do not register with us.
You should be aware that this site is being
monitored and may capture information about your visit that will help us improve
the quality of our service.
We confirm that any Personal Information which
you provide to us (or which is available on public registers) and any User
Information from which we can identify you, is held in accordance with the Data
Commissioner's Office. We use your information only for the following purposes:
•
Processing your orders;
•
For statistical purposes to improve this Website and its services to you;
•
To serve website content and advertisements to you;
•
To administer this website;
•
If you consent, to notify you of products or special offers that may be
of interest to you.
You agree that you do not object to us
contacting you for any of the above purposes whether by telephone, e-mail or in
writing and you confirm that you do not and will not consider any of the above
as being a breach of any of your rights under the Telecommunications (Data
Protection and Privacy) Regulations 1999.
When you create a shopping account while
ordering online you will be given the option to receive information from
Glamour2Go Ltd and Glamour 24/7 LLC by e-mail about products, promotions or
special offers which we feel may be of interest to you. In the event that you do
not wish to be contacted for such purposes, ensure that you tick the appropriate
box as you go through the registration process. You may unsubscribe from our
contact list at any time by replying to a promotional e-mail with the word
"unsubscribe" in the subject line, by e-mailing us at info@glamour247.com .
Your Personal Information may be disclosed to
reputable third parties who will help process your order. Glamour2Go Ltd and
Glamour 24/7 LLC requires all such third parties to treat your personal
information as fully confidential and to fully comply with all applicable UK
Data Protection and consumer legislation from time to time in place. We will not
release your Personal Information to any company outside of Glamour2Go Ltd and
Glamour 24/7 LLC for mailing or marketing purposes.
You should be aware that if we are requested
by the police or any other regulatory or government authority investigating
suspected illegal activities to provide your Personal Information and /or User
Information we are entitled do so.
When entering any of our contests or prize
draws, you provide your name, email address and mailing address. If you win, we
will send the prize to the address entered and notify you by email. When you
enter a contest or prize draw, you are also included in our newsletter list to
receive notice of promotions, specials and new additions to the Website. You may
unsubscribe from this news list by following the unsubscribe instructions in any
email received.
Please check back frequently to see any
updates or changes to our privacy policy.
Indemnity
You agree fully to indemnify, defend and hold
us, and our officers, directors, employees, agents and suppliers, harmless
immediately on demand, from and against all claims, liability, damages, losses,
costs and expenses, including reasonable legal fees, arising out of any breach
of the Conditions by you or any other liabilities arising out of your use of
this Website, or the use by any other person accessing the Website using your
shopping account and/or your Personal Information.
Our rights
We reserve the right to:
•
modify or withdraw, temporarily or permanently, this Website (or any part
thereof) with or without notice to you and you confirm that we shall not be
liable to you or any third party for any modification to or withdrawal of the
Website;
and/or
•
change the Conditions from time to time, and your continued use of the
Website (or any part thereof) following such change shall be deemed to be your
acceptance of such change. It is your responsibility to check regularly to
determine whether the Conditions have been changed. If you do not agree to any
change to the Conditions then you must immediately stop using the Website.
Third party links
To provide increased value to our Users, we
may provide links to other websites or resources for you to access at your sole
discretion. You acknowledge and agree that, as you have chosen to enter the
linked website we are not responsible for the availability of such external
sites or resources, and do not review or endorse and are not responsible or
liable, directly or indirectly, for (i) the privacy practices of such websites,
(ii) the content of such websites, including (without limitation) any
advertising, content, products, goods or other materials or services on or
available from such websites or resources or (iii) the use to which others make
of these websites or resources, nor for any damage, loss or offence caused or
alleged to be caused by, or in connection with, the use of or reliance on any
such advertising, content, products, goods or other materials or services
available on such external websites or resources.
Purchase of products:
Orders and placing your order
All orders are subject to acceptance in
accordance with our Order Acceptance Policy .
You can place orders directly online at
www.glamour247.com or email info@glamour247.com
Please ensure that when you contact us by
Email that the following information is included, name, delivery address,
contact no, product reference, colour, size, quantity, price and method of
payment. Payment can be made by any of the methods specified in the How can I
pay for my order? section of this Website.
We will take all reasonable care, in so far as
it is in our power to do so, to keep the details of your order and payment
secure, but in the absence of negligence on our part we cannot be held liable
for any loss you may suffer if a third party procures unauthorised access to any
data you provide when accessing or ordering from the Website.
Click here to find out more about Returns
Policy which is incorporated into these Conditions.
Contract creation and electronic contracting
The technical steps required to create the
contract between you and us are as follows:
•
You place the order for your products on the web-site by pressing the
confirm order button at the end of the check-out process. You will be guided
through the process of placing an order by a series of simple instructions on
the web-site.
•
We will send to you an order acknowledgement email detailing the products
you have ordered. This is not an order confirmation or order acceptance from
Glamour2Go Ltd or Glamour 24/7 LLC.
•
As your product is shipped from our warehouse we will send you a dispatch
confirmation email.
•
Order acceptance and the completion of the contract between you and us
will take place on the dispatch to you of the Products ordered unless we have
notified you that we do not accept your order or you have cancelled it in
accordance with the instructions in How to Cancel your order.
Non-acceptance of an order may be a result of
one of the following:
•
The product you ordered being unavailable from stock.
•
Our inability to obtain authorisation for your payment.
•
The identification of a pricing or product description error.
•
You not meeting the eligibility to order criteria set out in the main
Terms & Conditions.
The contract will be concluded in English.
The details of your specific contract will not
be filed by Glamour To Go Ltd and Glamour 24/7 Inc.
Contract cancellation
Please note that you are entitled to cancel
this contract if you so wish provided that you exercise your right no longer
than seven working days after the day on which you receive the Products.
If you wish to exercise your right to cancel
this contract prior to order dispatch, click on the link and follow the
procedure set out in the How do I change or cancel an order . If your order has
already been dispatched please follow the procedure set out in our Returns
Policy .
Description of products
Each Product purchased is sold subject to its
Product Description which sets out additional Specific Conditions related to
that Product including, without limitation, terms and conditions concerning
estimated delivery dates and times, warranties, after-sales service and
guarantees.We will take all reasonable care to ensure that all details,
descriptions and prices of Products appearing on the Website are correct at the
time when the relevant information was entered onto the system.
Although we aim to keep the Website as up to
date as possible, the information including Product Descriptions appearing on
this Website at a particular time may not always reflect the position exactly at
the moment you place an order. We cannot confirm the price of a Product until
your order is accepted in accordance with our Order acceptance policy .
Payment
All prices are inclusive of VAT (where
applicable) at the current rates and are correct at the time of entering the
information onto the system. The total cost of your order is the price of the
Products ordered plus delivery charges as set out in the Delivery section of
this Website. Payment can be made by any of the methods specified in the How can
I pay for an order? section of this Website and payment will be debited and
cleared from your account as set out in the Payment section of this Website.
You confirm that the credit or debit card that
is being used is yours.
All credit/debit cardholders are subject to
validation checks and authorisation by the card issuer. If the issuer of your
payment card refuses to or does not, for any reason, authorise payment to us, we
will not be liable for any delay or non-delivery.
Product Availability/Information
When goods are in our warehouse and are in
stock we seek to deliver within 28 working days of approving your order.All
items are subject to availability and there may occasionally be a delay.This can
be for various reasons such as import delays as or higher than anticipated
demand.We will, of course, make every effort to keep you informed. We will
otherwise give you an indication of likely delivery.
Website colours/sizes should be used as a
guide only and may vary from actual garment.
Refusal of transaction
We reserve the right to withdraw any Products
from this Website at any time and/or remove or edit any materials or content on
this Website. We may refuse to process a transaction for any reason or refuse
service to anyone at any time at our sole discretion. We will not be liable to
you or any third party by reason of our withdrawing any Product from this
Website whether or not that Product has been sold; removing or editing any
materials or content on the Website; refusing to process a transaction or
unwinding or suspending any transaction after processing has begun.
To be eligible to purchase Products on this
Website and lawfully enter into and form contracts on this Website under English
law you must:
•
Register by providing your real name, phone number, e-mail address,
payment details and other requested information
•
Be over 18 years of age
•
Stipulate a delivery address - in the United Kingdom. Please be aware
that we cannot accept any address which are PO BOX addressed or for hotels and
accommodation addresses. We require a permanent and valid address.
By making an offer to buy a Product, you
specifically authorise us to transmit information (including any updated
information) or to obtain information about you from third parties from time to
time, including but not limited to your debit or credit card number or credit
reports, to authenticate your identity, to validate your credit card, to obtain
an initial credit card authorisation and to authorise individual purchase
transactions.
Telephone calls with us
As is the case with many large and high
profile organisations, communications with Glamour2Go Ltd by telephone may be
recorded for the purposes of monitoring and improving our customer service
standards and to help with the training of new staff and for security.
Data Protection Legislation
We comply with the Data Protection Act 1998 in
respect of any information we hold.
General
Intellectual property and right to us
You acknowledge and agree that all copyright,
trademarks and all other intellectual property rights in all material or content
supplied as part of the Website shall remain at all times vested in us or our
licensors. You are permitted to use this material only as expressly authorised
by us or our licensors.
You acknowledge and agree that the material
and content contained within the Website is made available for your personal
non-commercial use only and that you may (if necessary to make a Purchase)
download such material and content onto only one computer hard drive for such
purpose. Any other use of the material and content of the Website is strictly
prohibited. You agree not to (and agree not to assist or facilitate any third
party to) copy, reproduce, transmit, publish, display, distribute, commercially
exploit or create derivative works of such material and content.
Compliance with laws
The Website may be used only for lawful
purposes and in a lawful manner. You agree to comply with all applicable laws,
statutes and regulations regarding the Website and any transactions conducted on
or through the Website.
Limitation of liability
While we will use reasonable endeavours to
verify the accuracy of any information we place on the Website, we make no
warranties, whether express or implied in relation to its accuracy.
The Website is provided on an "as is" and "as
available" basis without any representation or endorsement made and we make no
warranties of any kind, whether express or implied, in relation to the Website,
or any transaction that may be conducted on or through the Website including but
not limited to, implied warranties of non-infringement, compatibility, security,
accuracy, conditions of completeness, or any implied warranty arising from
course of dealing or usage or trade.
We make no warranty that the Website will meet
your requirements or will be uninterrupted, timely or error-free, that defects
will be corrected, or that the site or the server that makes it available are
free of viruses or bugs or represents the full functionality, accuracy, and
reliability of the Website. We will not be responsible or liable to you for any
loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under
applicable law, we disclaim any and all warranties of any kind, whether express
or implied, in relation to the Products.
This does not affect your statutory rights as
a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort
(including, without limitation, negligence), pre-contract or other
representations (other than fraudulent or negligent misrepresentations) or
otherwise out of or in connection with the Conditions for: Any economic losses
(including without limitation loss of revenues, profits, contracts, business or
anticipated savings); or Any loss of goodwill or reputation; or Any special or
indirect losses suffered or incurred by that party arising out of or in
connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or
limit our liability for death or personal injury resulting from our negligence
or that of our servants, agents or employees.
Severance
If any part of the Conditions shall be deemed
unlawful, void or for any reason unenforceable, then that provision shall be
deemed to be severable from the Conditions and shall not affect the validity and
enforceability of any of the remaining provisions of the Conditions.
Waiver
No waiver by us shall be construed as a waiver
of any proceeding or succeeding breach of any provision.
Survival
Each provision of the Conditions shall be
construed as separately applying and surviving even if for any reason one or
other of those provisions is held to be inapplicable or unenforceable in any
circumstances.
Entire agreement
These Conditions govern our relationship with
you. Any changes to these Conditions must be in writing and signed by both
parties. In this way, we can avoid any problems surrounding what Glamour2Go Ltd
and Glamour 24/7 LLC and you are expected to do.
You confirm that, in agreeing to accept the
Conditions, you have not relied on any representation save insofar as the same
has expressly been made a term of these Conditions and you agree that you shall
have no remedy in respect of any representation. Your Statutory Rights are not
affected by these terms and conditions.
Nothing in this Clause shall limit or exclude
our liability in respect of any fraudulent or negligent misrepresentation
whether or not such has become a term of the Conditions.
Law
The Conditions shall be governed by and
construed in accordance with the laws of England and you irrevocably submit to
the exclusive jurisdiction of the courts of England.
Contact info@glamour247.com
The registered company address of Glamour2Go
Ltd is:
11 Dukes Kiln Drive
Gerrards Cross, Bucks SL9 7HD, UK
Company registration number: 5962356
Contact details for glamour247.com are set out
in the Contact Us section of our Website
Order acceptance policy (1)
Order acceptance and the completion of the
contract between you and us will take place on the dispatch of the Products
ordered to you unless we have notified you that we do not accept your order or
you have cancelled it in accordance with the instructions in How to cancel your
order .
Non-acceptance of an order may be a result of
one of the following:
•
The product you ordered being unavailable from stock
•
Our inability to obtain authorisation for your payment
•
The identification of a pricing or product description error
•
You not meeting the eligibility to order criteria set out in the main
Terms and Conditions
If there are any problems with your order, you
will be contacted by our Customer Services Representatives.
The sales contract is therefore completed in
England
We reserve the right to reject any offer to
purchase by you at any time.
How to Cancel an Order
If you wish to change or cancel an order
please contact our Customer Services Representatives by email info@glamour247.com at any time.
•
Customer name
•
Order number
•
Date of the order
Orders are normally processed immediately so
we may have already packaged your order and made arrangements for it to be sent
to you. If this is the case then we cannot always stop the order from being
sent. Once you receive the order, you will have to return it to us within 7 days
of delivery (see our returns section for further details on our returns policy)
CONTACT US
Glamour2Go
Fax:+44 (0) 1753 887714
Email: info@glamour247.com